Online Food Delivery Statistics
Technologies have changed our lives and modern world cannot think of innovative technologies that help us to move and think faster. Not only offices, hospitals and businesses are using fast technologies, people living in their households are also enjoying the benefits of modernity in the shopping and consumer world. The food delivery industry has achieved its tremendous success by using online based services which enable consumers to get their foods prepared and delivered in a fast environment.
Thanks to the online services since people do not need to waste their family or work time for buying and preparing foods. The online delivery statistics shown here while sourced from NPD, NRN, Lightspeed, QSR Web, Oddle, Restaurant Business, Morgan Stanley, Caterlyst and McKinsey & Company, proves that online food delivery system has been a dependable, profitable, convenient, efficient and styled business around the world. This blooming business sector has made it easy for the customers or consumers to get their food delivered at any weather conditions and even during pandemics like the Covid-19.
Customers are so fond of the food delivery services that restaurants without the online based food ordering and delivery services will lose 70% of their customers. By the end of 2020, the food delivery services will have a growth of 58% which was 8% in 2011 and 2012, 11% in 2013, 17% in 2014, 27% in 2015, 36% in 2016, 42% in 2017, 47% in 2018 and 53% in 2019.
In 2016, only the USA food delivery industry had a value of around 83 billion which is exemplary for other countries too. Now 63% of consumers think that food delivery service is more convenient than dining-out with their families. A great majority of customers that represent 57%, express their opinions that they order food online so they can watch movies and TV shows at homes. A 2018 statistics shows that at least 36% of internet users under the age of 35 only in the USA, ordered restaurant delivery frequently. In the last seven years, online food delivery orders have tripled in the USA and in 2014, 51% consumers ordered foods from casual dining restaurants while in 2018, 86% customers ordered online at least once in a month.
Customers do not need to wait in long queue to buy and collect their foods for the innovative online services in the restaurants which save both time and ensure social safety. For the reliability of the online food delivery services, customers do not need to bargain for the food prices and they get all the available information about the items they purchase or want to consume.
Privacy is ensured by the delivery system and customers even do not need to think about the cleanliness of the restaurant environment.
It is clear that the online delivery system has shifted the food service industry to a new level while establishing it as a business trend. These innovative systems help restaurants to get more customer engagements through great customer services while boosting their sales.